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LEGAL

Terms &Conditions

Last updated: 14 May 2026

These Terms and Conditions ("Terms") govern your use of the websites operated by Neta Care Holistic Health Services Limited ABN [insert ABN] ("Neta Care", "we", "us", "our"), including nchhs.org.au and any subdomains. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

1.1 Neta Care Holistic Health Services Limited is a registered not-for-profit organisation in Australia, with Deductible Gift Recipient (DGR) status. We provide allied health, disability, aged care and community services across Queensland and Tasmania.

1.2 Our registered address is 3/22 Magnolia Drive, Brookwater QLD 4300.

2. Acceptance of Terms

2.1 By using this website you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the website.

2.2 We may update these Terms from time to time. The current version is always available at this URL with the last updated date shown above. Continued use of the website after a change constitutes acceptance of the updated Terms.

3. Use of the Website

3.1 You may use this website for lawful purposes only.

3.2 You must not use this website in any way that is unlawful, harmful, fraudulent, infringes the rights of others, or interferes with the operation of the website.

3.3 You must not attempt to gain unauthorised access to any part of the website, the servers it runs on, or any related systems or networks.

3.4 You must not upload or transmit any virus, worm, Trojan horse, or other malicious code.

4. Content on the Website

4.1 All content on this website (including text, graphics, images, logos, audio, video and software) is owned by or licensed to Neta Care and is protected by Australian and international copyright laws.

4.2 You may view, print and download content from this website for your personal, non-commercial use only. Any other use requires our prior written permission.

4.3 The Neta Care name, logo, "Care before profit, always" tagline, and the campaigns "Stand with Care" and "Fund the Gap" are trademarks or claimed brand marks of Neta Care. You must not use them without our prior written permission.

5. Information Accuracy

5.1 We make reasonable efforts to ensure information on this website is accurate and current.

5.2 Information on this website is for general information purposes only and does not constitute medical, financial or legal advice. Always seek professional advice appropriate to your situation.

5.3 Information about specific services, including funding levels, eligibility criteria and clinical practices, may change without notice. For current information, contact our intake team.

6. Links to Other Websites

6.1 This website may contain links to third-party websites. We do not control and are not responsible for the content of those websites. Links are provided for convenience only and do not imply endorsement.

7. Service Engagement

7.1 The information on this website is not an offer to provide services. Service delivery is subject to a separate Service Agreement signed by both parties.

7.2 Where you make an enquiry through this website, we will contact you to discuss your needs. Engagement only commences once a Service Agreement is in place.

8. Donations

8.1 Donations made through this website are governed by our separate Donation Terms and Conditions, available at /donation-terms.

9. Personal Information

9.1 Our Privacy Policy describes how we collect, use, store and disclose personal information. The Privacy Policy is available at /privacy-policy.

10. Liability

10.1 To the maximum extent permitted by law, Neta Care excludes liability for any loss or damage (including indirect or consequential loss or damage) arising from your use of this website or reliance on information on it.

10.2 Nothing in these Terms excludes or limits any consumer guarantees or rights you have under Australian Consumer Law that cannot be lawfully excluded.