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AGED CARE
Care that helps older Australians live well at home.
Government-subsidised aged care services including Support at Home, CHSP support, allied health, nursing and community programs.
Services Included
What's included in this category.
Support at Home
Levels 1 to 8 packages for in-home support.
CHSP Support
Commonwealth Home Support Programme.
Allied Health for Older Adults
Physiotherapy, OT and other therapies.
Nursing at Home
Registered and enrolled nurses for in-home clinical care.
Personal & Household Care
Personal care, cleaning, meal preparation and laundry.
Social & Community Programs
Group activities, transport and social participation.
Who It's For
Who we support.
• Older Australians on Support at Home Levels 1 to 8.
• Older Australians accessing CHSP.
• Older Australians wanting to remain in their own home.
• Families seeking aged care advice.
How TO ACCESS
Getting started with aged care.
1
Get In Touch
Call My Aged Care on 1800 200 422 to request an assessment.
2
Assessment
RAS or ACAT assessor determines eligibility for services or HCP.
3
Choose Neta Care
RAS or ACAT assessor determines eligibility for services or Support at Home.
4
Services begin
We match staff and clinicians and services commence.
FUNDING
How this service can be funded.
Support at Home (Levels 1 to 8)
Government subsidy scaled by assessed need.
CHSP
Entry-level government-subsidised support.
DVA
For eligible veterans.
Private
Self-funded support.
FREQUENTLY ASKED
Common questions.
How do I get a Support at Home?
Contact My Aged Care on 1800 200 422 to request an ACAT assessment. Once approved you are placed on the national queue. When a package is assigned, you can choose Neta Care as your provider.
What is the difference between Support at Home and CHSP?
CHSP is entry-level: a few hours of support per week. HCPs are higher-intensity: ongoing packages with funding scaled to your assessed need.
Can I change providers?
Yes. Support at Home funding follows the person. We coordinate the transition.
Need aged care support?
Call our intake team or send a message. We respond within one business day.
