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Help at Home / CHSP

CHSP

CHSP: a little help to stay independent.

The Commonwealth Home Support Programme funds practical, entry-level supports for older Australians who need a small amount of help to keep living independently at home.

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What CHSP Is

In plain English.

CHSP — the Commonwealth Home Support Programme — is the entry-level aged care program funded by the Australian Government. It is designed for older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) who need a small amount of regular support to stay independent at home.

Unlike Support at Home, CHSP is not a single budget you control. It funds individual services as you need them, through approved providers like Neta Care, with a small client co-payment.

Services Funded

What CHSP covers.

Domestic assistance

Help with household tasks: cleaning, laundry, shopping, meal preparation.

Personal care

Help with showering, dressing, grooming, mobility and other daily activities.

Allied health

Nursing care, occupational therapy, physiotherapy, podiatry, speech pathology.

Transport

To medical appointments, social activities, shopping or other essential trips.

Social support

Individual social support and group activities to reduce isolation and build community.

Meals

Delivered meals or help with meal preparation at home.

Getting CHSP

How to access.

1. Call My Aged Care on 1300 389 562. Register, share your situation, and request an assessment.

2. RAS assessment. The Regional Assessment Service (RAS) visits you at home to talk through your needs. They decide which CHSP services are right for you.

3. Referral code. You receive a referral code for each approved service.

4. Choose Neta Care. Provide the referral code to us and we arrange the service. You can change providers at any time.

Cost

What you pay.

CHSP services have a small co-payment per service. The exact amount depends on the service and your financial situation. We'll explain the cost before starting, and no one is denied a service because of inability to pay.

When You Need More

Stepping up to a Home Care Package.

If your needs grow beyond what CHSP can provide, we can support you through the ACAT assessment process for Support at Home. CHSP can continue while you wait for a package to be assigned.